Your kitchen
runs on trust.
Commercial kitchen equipment repair backed by real diagnostics, transparent tracking, and techs who actually know your equipment.
Live Service Tracker
Powered by Tradecraft AI
Combi Oven — Error E04
Rational SCC 62 • Serial #RR-40821
ETA
23 min
Tech
Marcus D.
Priority
High
Walk-In Cooler — Temp Alarm
True T-49 • Serial #TM-91204
What We Fix
Every piece of equipment in your kitchen.
From fryers to espresso machines, walk-in coolers to rooftop HVAC — one call handles it all.
The True Difference
Not just another service company.
We built our own technology platform to fix the broken parts of commercial kitchen service — not just the equipment.
AI-Powered Diagnostics
Our techs arrive with probable causes already identified. Less guesswork, faster repairs, fewer repeat visits.
QR Equipment Tags
Every piece of equipment gets tagged. Scan it to see full service history, manuals, and one-tap service requests.
Real-Time Job Tracking
Know exactly when your tech is arriving, what they found, and what's next. No more black-box service calls.
Owner Dashboard
Multi-location operators get a bird's eye view of all equipment, service history, costs, and upcoming PMs.
Tradecraft AI Dashboard
Your Kitchen at a Glance
24
Equipment
1
Open Jobs
Apr 3
Next PM
Who We Serve
Built for operators who can't afford downtime.
4hr
Average Response Time
94%
First-Time Fix Rate
24/7
Emergency Service
90-Day
Parts & Labor Guarantee
Trusted By
Companies that count on us.
Manufacturer Partners
Factory-authorized on the brands that matter.
Our Work
Real kitchens. Real equipment.
What Operators Say
We earn trust one service call at a time.
“True Commercial showed up same day, diagnosed the issue in 20 minutes, and had our combi oven running before dinner service. Nobody else even called us back.”
Michael R.
Executive Chef • Oklahoma City, OK
“We switched from a national provider to True and the difference is night and day. Actual humans who know our equipment and show up when they say they will.”
Sarah K.
Director of Operations • Norman, OK
“The PM program has already paid for itself. We haven't had an emergency call in six months. That's unheard of for a kitchen our size.”
David T.
Facilities Manager • Edmond, OK
Get Started
Equipment down? Let's fix it.
Submit a service request and we'll get back to you within the hour during business hours. Emergency? Call us directly — we pick up 24/7.
Main Line
(405) 292-451024/7 Emergency
(405) 292-4510Local Office
728 Research Park Blvd #120
Norman, OK 73069